tempo88 KYC Verification Sportsbook with Liga 1, QRIS & e-wallet

We handle KYC to comply with local financial regulations and to prevent fraud. The process protects both you and our platform. Your documents are encrypted and stored securely; we do not share them with third parties except where law requires.

Why KYC matters on tempo88

KYC verification serves two purposes on our platform. First, it confirms you are who you claim to be. This prevents account takeovers and fraud. Second, it ensures we comply with local money-laundering and counter-terrorism financing rules. By verifying your identity, we satisfy regulatory obligations and protect legitimate users like yourself.

Without KYC, our platform could be misused for illicit transfers or identity theft. By requiring verification, we maintain a safe environment for all tempo88 users. You benefit from this security layer even if you are not aware of it happening in the background.

KYC is also tied to your withdrawal requests. When you request a withdrawal of funds you have won or deposited, we cross-check your identity against your KYC documents to ensure the withdrawal goes to the correct person. This is standard practice across all regulated financial services.

What documents we accept for KYC

We require two pieces of information: identity proof and address proof.

• Identity documents: Government-issued ID such as KTP (Indonesian identity card), passport, driving licence, or military ID. The document must show your full name, date of birth, and photograph. We accept colour scans or photographs; they must be clear and readable.
• Address proof: A recent utility bill (electricity, water, gas), bank statement, or official government letter addressed to you at your current address. The document must show your name and address clearly. It must be dated within the last three months.

If you do not have a recent utility bill or bank statement, contact our support team. They may accept alternative documents such as a rental agreement, employer letter, or local council certificate.

When you upload documents, ensure they are high quality. Blurry, cropped, or partially obscured documents will be rejected and you will need to resubmit. If your ID or address proof is in a non-Latin script, include a certified translation in English or Indonesian.

All documents are encrypted and stored on secure servers. We use industry-standard security practices to protect your data. Our team accesses your documents only to verify your identity; they are not shared publicly or used for any purpose other than verification.

Step-by-step KYC process on tempo88

1. Log into your account. Go to your account settings or profile menu and select "Verification" or "KYC".
2. Upload your ID. Click the ID upload field, select a clear photo or scan of your government ID, and confirm. The system checks file size and format.
3. Upload your address proof. Click the address proof field, select a recent utility bill or bank statement, and confirm.
4. Submit for review. Once both documents are uploaded, click "Submit for Verification". A confirmation message appears.
5. Wait for review. Our team reviews your documents. During business hours, this typically takes a few hours; during evenings or weekends, it may take up to one business day.
6. Receive notification. We send you an email when your verification is complete. If approved, your account is now fully verified. If rejected, the email explains why (e.g. document was blurry, address proof expired) and you can resubmit.

How long KYC verification takes

After you submit your documents, our verification team reviews them as soon as possible. Typical timelines:

• During business hours (08:00–18:00 Jakarta time): Verification usually completes within 2–4 hours.
• After hours (18:00–08:00): Your documents enter the queue and are reviewed when the team returns.
• Weekends and public holidays: Processing may extend to the next business day.

If your documents are unclear or incomplete, our team will contact you via email asking for a resubmission. You can upload new documents and resubmit; the review restarts. Most users are approved on their first submission if documents are clear and in order.

While verification is pending, you can still use your tempo88 account for deposits and gameplay. You simply cannot withdraw until verification is complete. This means you can fund your account via e-wallet, mobile banking, local payment, online payment, or a e-wallet virtual account, play games or place bets, and then wait for verification to withdraw your winnings.

What happens after you are verified

Once your KYC status is "Approved", you gain full access to all withdrawal methods. You can request a withdrawal to your mobile banking, local payment, online payment, e-wallet, mobile banking, local payment wallet or to your online payment, e-wallet, mobile banking, or local payment bank account. Withdrawal processing times depend on your chosen method; e-wallet withdrawals typically arrive within hours, while bank transfers may take 1–3 business days.

Your verification status remains active indefinitely unless you update your personal details or we flag suspicious activity. If you change your address or registered name, inform our support team and provide updated documents.

KYC and your betting on Liga 1Piala AFFand live games

KYC verification unlocks your full betting capacity on tempo88. Once verified, you can place bets on all our markets: Liga 1 fixtures in Jakarta, Surabaya, and Bandung; Piala AFF tournaments; Champions League; and esports competitions like Mobile Legends and Free Fire. You can also access live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger).

Some markets on tempo88 require verification before you can place a bet. This is an anti-fraud measure. By confirming your identity, we reduce the risk of account abuse and ensure fair play for all users.

Privacy and data security during KYC

Your KYC documents are protected under encryption and stored separately from your account data. We comply with data protection standards and only access your documents for verification purposes. We do not sell your information, share it with advertisers, or use it for marketing.

Our data centres are located in secure, compliant facilities. All staff with access to KYC documents are trained in data handling and confidentiality. If there is a data breach, we notify affected users immediately and provide guidance on next steps.

You can request a copy of your stored documents or ask for their deletion (subject to legal retention requirements). Contact our support team for these requests.

Troubleshooting KYC issues

If your KYC submission is rejected, check the rejection reason in your email. Common reasons include:

• Document is blurry or partially cropped.
• Address proof is outdated (older than three months).
• Your name on the ID does not match your registered name on tempo88.
• The document is in a foreign language without a translation.

To resubmit, go to your KYC section, upload corrected documents, and resubmit. The review process restarts. If you are unsure what document is acceptable, contact our support team before uploading again.

If your account is locked or you cannot access the KYC upload form, our support team can help. They can reset your verification session or answer questions about what documents you need.