tempo88 Privacy Policy

This page describes what we collect when you use tempo88 and how we keep that data protected. We are committed to transparency about our data practices and your rights as a user of our platform.

We understand that your trust is essential. When you open an account with tempo88, deposit via DANA, e-wallet, mobile banking, or a bank virtual account, or place a wager on Liga 1, Piala AFF, or any of our live-dealer tables, we handle your information with care. This policy sets out our obligations and your entitlements.

What We Collect on tempo88

We collect several types of information to run our platform securely and fairly. When you register, we ask for your name, email address, phone number, and date of birth. We also collect identity documents (passport, driver's licence, national ID) during account verification—this is a legal requirement for us to operate.

Once your account is active, we record your login history, game selections, deposit and withdrawal transactions, and account balance. If you contact our support team via email or chat, we keep copies of those conversations. We also collect your IP address and device type for security and fraud prevention.

How we use your data: We use your information to process deposits and withdrawals, verify your identity, prevent fraud, improve our service, and comply with local gaming regulations.

Third-Party Processors and Data Transfers

Our servers may sit outside your jurisdiction. We work with payment processors such as DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet to handle your e-wallet deposits. We also partner with banks offering virtual accounts (mobile banking, local payment, online payment, e-wallet) for transfer-based payments. Each of these processors has its own privacy policy and data-handling rules.

We may also share anonymized game and betting data with third-party analytics providers to understand user behaviour and improve our offerings. We never sell your personal information to marketers or data brokers. If we are legally required to hand over your data by a court order or government authority, we will do so only to the extent required by law.

Your Rights and Data Requests

Under most privacy frameworks, you have the right to:

Access: Request a copy of all personal data we hold about you on tempo88.
Correction: Ask us to update or fix any inaccurate information in your account.
Deletion: Request that we erase your data, subject to legal retention requirements.
Portability: Receive your data in a structured format so you can move it to another platform if you wish.

To exercise any of these rights, contact our support team with your full name and account email. We will respond within a reasonable timeframe, typically within 14 to 30 days depending on the complexity of your request.

Cookies and Tracking Technologies

Our tempo88 site uses cookies to keep you logged in, remember your game preferences, and analyse how users navigate our platform. These include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for longer). We also use pixel tags and similar tracking technology to measure campaign effectiveness.

We do not use cookies to identify you personally; instead, we assign you an anonymous identifier. Most browsers allow you to refuse cookies or alert you when a cookie is sent. If you disable cookies, some features of tempo88 may not function properly.

Security and Data Retention

We use industry-standard encryption (TLS 1.2 and above) to protect your data in transit. Your account password is hashed, not stored in plain text. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We keep your personal data only as long as necessary. For active accounts, we retain your name, email, and identity documents for the lifetime of your account plus seven years after closure (for regulatory compliance). Transactional records for deposits and withdrawals are kept for at least five years. Game logs are retained for two years.

Note: If you close your account, your data enters an anonymization process; we retain hashed identifiers for fraud prevention but disassociate them from your name and contact details.

Changes to This Policy

We may update this privacy policy from time to time to reflect new legal requirements, technology changes, or operational improvements. When we make material changes, we will notify you via email or by posting a prominent notice on tempo88. Your continued use of our platform after such changes means you accept the updated terms.

Contact tempo88

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, please reach out to our support team. We are here to help clarify any aspect of this policy and to address your concerns promptly. Our services are available only where local law permits; you are responsible for verifying that access and use of tempo88 comply with the regulations in your jurisdiction.